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C · Service & maintenance

Buildings need keeping. We keep them.

SLA-backed service contracts covering preventive, corrective and emergency maintenance — with documented inspections.

Frequently asked

Service & Maintenance — your questions

What does APIS service and maintenance cover?
SLA-backed service contracts covering preventive, corrective and emergency maintenance, with documented inspections.
Does APIS offer 24/7 emergency support?
Yes. APIS provides 24/7 callout for critical systems and infrastructure.
How are maintenance response times defined?
Corrective maintenance has defined response and resolution times by criticality category, set in the service contract.
Does APIS manage spare parts?
Yes. APIS provides a critical spares strategy covering stocking, ageing and lead-time risk mitigation.
Can APIS plan when to refurbish or replace equipment?
Yes. Lifecycle replacement planning provides capital planning by asset class, showing when to refurbish and when to replace.
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